Pre-Sales · 6 capabilities
Lead Management
Capture every enquiry, and give each one an owner the same day.
Enquiries arrive from portals, ad campaigns, the site office and past buyers — in different formats, at different hours, often for the same person twice. Lead management turns all of it into one queue where every enquiry is deduplicated, scored and owned before it goes cold.
- 01
Portal Capture
Housing, 99acres and MagicBricks enquiries arrive as structured leads, not forwarded emails someone has to re-type.
- 02
Campaign Capture
Meta and Google lead forms land directly, carrying the campaign and creative that produced them.
- 03
Walk-in & Referral Capture
Site-office walk-ins and buyer referrals are logged against the same pipeline, with the referrer credited.
- 04
Duplicate Control
The same phone number arriving from three sources becomes one lead with three sources — not three agents calling the same person.
- 05
Scoring & Qualification
Budget, configuration and timeline captured at first contact, so the pipeline reflects intent rather than volume.
- 06
Ownership & Assignment
Every lead has a named owner from the moment it lands, with reassignment recorded rather than silently swapped.
What changes on day one
Shared inbox and a sheet
- Portal emails forwarded, then re-typed
- Same buyer called by three agents
- Nobody owns an enquiry until someone volunteers
- Source forgotten by the time it converts
One queue with owners
- Structured leads, no re-typing
- One buyer, one record, three sources
- An owner assigned the moment it lands
- Source carried through to the booking